Infection control may seem boring but I’m telling you, my guest makes it interesting! For example - what do coffee and fake nails have in common? They don’t belong in your clinical area! Infection control expert and auditor India Chance joins me to discuss this and so much more. My main takeaway … [Read more...] about EP 90: The Audit Edition: OSHA & Infection Control
Please Leave a Review! On this episode of A Tale of Two Hygienists Michelle and Andrew bring on Dr. David Rice, Teresa Duncan, MS, and Ronda Holman, DA to talk about the value of the Team Huddle. Our guests highlight each of their perspectives from office management, to the dentist, to … [Read more...] about 306: Huddle Up With Us
This episode is actually a follow up webinar for an AADOM panel discussion that I hosted. Boy that’s a mouthful! Curve Dental sponsored a fantastic panel discussion at AADOM’s annual conference. We wanted to continue the conversation with a follow up webinar that expanded on some of the most popular … [Read more...] about 3 Management Consultants Walk Onto A Panel
Kevin starts out with good news about a new dental assisting program that can add to our short staffing situation. Can we get about a thousand more started? We have work to do! Teresa found a ranking of insurance companies because of course she did. Veterans are very important to the show and to our … [Read more...] about We Love Our Veterans But What About the Top 20 Insurance Companies?
Another insurance nerd joins me on the podcast! Rick Garofolo of Practice Mechanics teaches me about the Cures Act - part of me wishes I didn’t know anything about it. BUT it’s important and we need to be compliant when it goes into effect. We also discussed some hot topics from his classes at the … [Read more...] about EP 88: The Cures Act, Chart Notes and Missing Patients
This episode focuses on spending habits and lessons learned from past recessions. Sameer Bhasin is CareCredit’s VP of Alliances and has worked with dental offices for over 20 years. He shared that cosmetic surgery was the first division of CareCredit to rebound after the lockdown. So is it easier … [Read more...] about EP 87: Why Do People Spend on Pets Rather Than Teeth?
We try hard to keep your interest! All topics are addressed in this episode. What’s your OSHA horror story? Do you have a patient story you’d like to share? Believe me - we are so interested! We wrap up with Teresa talking about insurance - so pretty much just like most episodes. … [Read more...] about Gross Offices, Crotch Lasers and Medicare
In response to a recent dental industry magazine article regarding whistleblowers in the dental industry, Susan has invited colleagues Teresa Duncan and Kevin Henry to discuss this delicate issue. Episode Highlights What is a whistleblower? Varieties of whistleblowing Preventing … [Read more...] about Whistling Dixie in Dentistry: Dental Whistleblowers