Brad James and I dished about the landscape of dentistry and then considered it from the patient and employer points of view. He’s the Director of Partner Development for Kleer, a membership plan software solution. We go into a few statistics (of course) about patient behavior with and without … [Read more...] about Patients, Employers and Membership Mojo
What Happened To You? Discussing ACEs with Jasmin Haley, RDH, MSDH, CDA – 288
Please Leave a Review! THIS EPISODE COUNTS FOR CE! - but read the disclaimers it might not count for your state. Go here to take the test and get your free CE Credit! Inspired by the book, What Happened To You?, by Bruce D. Perry and Oprah Winfrey, Michelle and Andrew … [Read more...] about What Happened To You? Discussing ACEs with Jasmin Haley, RDH, MSDH, CDA – 288
EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
Dr. Gina Dorfman joins me to discuss her perspectives on patient behavior, group interviews, and not managing like a witch. Could you be a micromanager and not even know it? I was one - I’ll admit it. We then talk about how patients are usually ready to commit when they contact you. I think you’ll … [Read more...] about EP 80: Micromanagers and Dental Witches with Dr. Gina Dorfman
Life Is Too Short To Deal With Terrible Patients
Why do we put up with them? I recently talked with a friend who routinely purges ‘bad’ patients from his practice. We both thought that more offices should do this. I wanted to share my thoughts on rogue patient management with you. Hope it helps. Schedules full of awesome patients sound pretty … [Read more...] about Life Is Too Short To Deal With Terrible Patients
Student Focused Presents: Yes The Throw Up Bonus Is A Real Thing – A Look At Pediatric Dentistry – 265
Please Leave a Review! It’s A Tale of Two Hygienists’ student roundtable episode, which means Andrew and Michelle have invited a roster of guests to educate student listeners on a chosen topic. This month’s roundtable shines a spotlight on pediatric dentistry and how we should modify our … [Read more...] about Student Focused Presents: Yes The Throw Up Bonus Is A Real Thing – A Look At Pediatric Dentistry – 265
Managing Pediatric Patients And Their Parents With Kelley Quolas And Natalie Hayward – 264
Please Leave a Review! THIS EPISODE COUNTS FOR CE! - but read the disclaimers it might not count for your state. Go here to take the test and get your free CE Credit! When you work in a profession where even fully grown adults are apprehensive about attending their own … [Read more...] about Managing Pediatric Patients And Their Parents With Kelley Quolas And Natalie Hayward – 264
Top 5 ways to use your patients behavior to help them own their disease with Janiece Ervin, RDH
This week on your Dental Top 5 Podcast, your host Amanda Hill is talking with Janiece Ervin, RDH about the Top 5 ways to use your patients behavior to help them own their disease! Episode Highlights Approachability Establishing rapport Knowledge Influence … [Read more...] about Top 5 ways to use your patients behavior to help them own their disease with Janiece Ervin, RDH
