This week on Money In Money Out, Susan Gunn welcomes back her friend and colleague Teresa Duncan, MS speaker and owner of Odyssey management to highlight the features of “Shady Dental,” a fictional and not so ethical dental practice. Episode Highlights Crippling temptations of … [Read more...] about Highlighting the Not-So-Ethical Shady Dental Practice with Teresa Duncan
TIPisode Operating Ethically With Teresa Duncan
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about operating ethically within the dental environment. Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise include … [Read more...] about TIPisode Operating Ethically With Teresa Duncan
2021 is the Year For Courageous Conversations – with Katherine Eitel Belt
Master communicator Katherine Eitel Belt shares different ways she coaches offices through difficult conversations. Whether it’s the team, doctor, or the patient, you’ll have to deal with intense and surprising situations. Katherine has some great diffuser solutions. Her talk about setting your own … [Read more...] about 2021 is the Year For Courageous Conversations – with Katherine Eitel Belt
Three Key Insurance Developments to Watch for 2021
The upcoming year is already looking remarkably busy on the insurance side. I wanted to give you three areas to watch that will affect your practice. Throughout the year I’ll keep you updated on this podcast and in my newsletter. I appreciate that you see me as a resource, and I will continue to … [Read more...] about Three Key Insurance Developments to Watch for 2021
The Money Talk with Teresa Duncan – TIPisode
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about money focusing on insurance, how to present financial options, and how to collect payments from the patient! Teresa is a speaker and writer with over 20 … [Read more...] about The Money Talk with Teresa Duncan – TIPisode
Holiday Edition: Fruitcakes and Fraud with Susan Gunn, CFE
Certified Fraud Examiner and good friend of the show Susan Gunn is back! She details the case of the Collin Street Bakery embezzlement. It was a small business with high revenues - sound familiar? Take the lessons from this case and do an assessment of your office. Are you at risk? To be honest, … [Read more...] about Holiday Edition: Fruitcakes and Fraud with Susan Gunn, CFE
Learning, Leadership and Empathy with Carrie Webber
I’m always interested in how offices are handling the end of the year, COVID and other issues. Carrie Webber is the CEO of Jameson Management (one of the largest dental consulting firms in the country) and shared how Jameson offices are handling these situations. We talked about how her coaches had … [Read more...] about Learning, Leadership and Empathy with Carrie Webber
The Symbiotic Relationship Between Providers And Carriers
More behind the scenes of dental insurance! My friend Patrick O’Rourke joins me for a geeky discussion about contracts and negotiations (the geekier the better). Patrick has worked on both the broker and provider sides and now on the provider side. He still maintains great relationships which helps … [Read more...] about The Symbiotic Relationship Between Providers And Carriers
How Do You Handle a Riot Near Your Office?
Today’s guest and my friend Dr. Brett Wells shares his story of not just one but two riots that affected his office. He’s learned a few lessons from the experience. I’m grateful that he agreed to share his story and those lessons. It may not be a riot but a natural disaster that threatens your … [Read more...] about How Do You Handle a Riot Near Your Office?
Leaving Your Job With Grace with Teresa Duncan, MS – TIPisode
Please Rate this Podcast! This week on A Tale of Two Hygienists TIPisode we are joined by Teresa Duncan, MS. Teresa talks to us about grace, specifically how to leave your job with grace. Teresa is a speaker and writer with over 20 years of experience in healthcare. Her areas of expertise … [Read more...] about Leaving Your Job With Grace with Teresa Duncan, MS – TIPisode
