Susan is no stranger to the devastation of tornadoes so when tornadoes deeply wounded familiar territory, it was time to state the obvious: it is going to take a lot of resources to help those affected recover and we have to step up and help wherever we can. Episode Highlights The economic … [Read more...] about S3E5 To Whom Much Is Given
This episode focuses on spending habits and lessons learned from past recessions. Sameer Bhasin is CareCredit’s VP of Alliances and has worked with dental offices for over 20 years. He shared that cosmetic surgery was the first division of CareCredit to rebound after the lockdown. So is it easier … [Read more...] about EP 87: Why Do People Spend on Pets Rather Than Teeth?
In response to a recent dental industry magazine article regarding whistleblowers in the dental industry, Susan has invited colleagues Teresa Duncan and Kevin Henry to discuss this delicate issue. Episode Highlights What is a whistleblower? Varieties of whistleblowing Preventing … [Read more...] about Whistling Dixie in Dentistry: Dental Whistleblowers
Unforced errors happen in every sport but did you know that unforced errors also happen in your business? There is so much to learn from sports and during recovery for my total knee replacement this summer, I watched back-to-back sports during physical therapy. Theresa Narantic has been a NCAA … [Read more...] about Unforced Errors in Business
Returning guest Dayna Johnson talks to us about what she’s seeing in patient accounts. Some of the most common mistakes can cause big headaches when it’s time to bring on a new dentist or time to make a sale. Find out which reports she runs daily, weekly, and monthly - and why. If you love numbers … [Read more...] about EP 82: Financial Ledgers and You: Love Story or Work in Progress?
This week on A Tale of Two Hygienists TIPisode we are joined by Dr. Joy D. Void-Holmes, RDH, BSDH, MHSc, AADH to discuss protecting your investment in your dental hygiene instruments with the use of cassettes. Dr. Joy D. Void-Holmes, RDH, BSDH, MHSc, AADH is the founder Dr. Joy, RDH and the creator … [Read more...] about TIPisode Protect Your Investment