Offices in WA state almost got some relief from PPE fees until reality set in. Pesky details are never a fun surprise. What would you do with $100K worth of dental equipment? We share the story of a thief who stole COVID vaccine vials along with dental equipment. Is a laser’s street value higher … [Read more...] about EPISODE 21: Dental Thefts and Continuing PPE Fee Sagas
Wildlife veterinary dentist is definitely an interesting career choice. One of us has a huge fear of ancient animals with teeth - guess which one! We also talk about a very strange study about oral surgeon Nazis. Just because you can study it doesn’t mean you always should. Finally we talk about how … [Read more...] about Gators, Nazis and Walking Away From Conversations
We opened up talking about a Minneapolis practice that has finally reopened after last year’s riots. Hats off to Dr. Ali Barbarawi for committing to his community when many businesses fled. We then shifted to talking about specialists and why it’s been a struggle for some of them. Could the decision … [Read more...] about Why Is Everyone Picking On Specialists?
EP 18: What If A Monkey Can’t Do Your Job? Working in a dental office is hard. New employees have to learn weird terminology, work with weird tools and handle weird patients. No wonder staffing is difficult. We talked about a report from Dentalpost.net that surveyed the industry about … [Read more...] about What If A Monkey Can’t Do Your Job?
We’re nervous about a possible upgrade to AirPods that involves chomping, squeezing and clucking. Aren’t you concerned after you read that? Other topics included continued pandemic court judgements that don’t favor dental businesses and also a quick Smile Direct Club update. Finally, we hope you … [Read more...] about Plastic Cadaver Heads and AirPods With A Touch of Smile Direct Club
We are survey junkies - we admit it. The latest Oral Health Projections report was released which projects our workforce through 2030. With unemployment and COBRA benefits extending further into 2021, some employees are thinking that there is no rush to return. Schools are opening slowly which is … [Read more...] about EP 16: A Disturbance in the Dental Force
We head to Europe for this edition (not really)! By pure coincidence (really!), we both chose stories from outside the good ole USA. Turns out dental anxiety isn’t really a thing in Sweden. Must be nice. And in Spain, if you thought you had a problem with patients not showing up for … [Read more...] about EP 15: What’s Up With European Dental Offices?
The very sad story of a 7 year old’s death during a procedure brings a spotlight on medical emergency training. All team members play a part when it goes south. Teresa walks through a sample scenario so you can apply it to your team. We then talk about health literacy - it’s not just reading level. … [Read more...] about Tackling Health Literacy and Medical Emergencies in YOUR office