This week’s TIPisode is with Andre Shirdan and he talks to us about consistency. We have to be consistent with our findings and how each team member is documenting their observations. Listen now to see what he suggests to make us all consistent!
Andre is an author, inspirational/motivational speaker, certified software and CAD/CAM trainer. He is a co-creator of the non-surgical periodontal protocol Stat-Ck and imaging protocol Array. For more than 25 years Andre has worked with thousands of practices helping to create systems for treatment planning, staff training, goal attainment, internal and external marketing, and computer systems integration. He has spoken internationally to hundreds of audiences and through his workshops and seminars, he has enlightened and entertained audiences. He’s been interviewed and published in magazines, Podcasts and has interacted with thousands of dental professionals.
For your viewing pleasure this TIPisode has been transcribed:
Michelle Strange: A Tale of Two Hygienists presents this week’s TIPisode: Quick and easy tips to keep you up to date, and presented by the experts in the profession. Now, get ready for your unofficial TIPisode.
Andre Shirdan: Hello. This is Andre Shirdan of The CREW Process. I am also the creator of the Eaglesoft Field Guide and the StatCk periodontal protocol. I wanted to talk to you today about consistency. Yes. Consistency.
Everyday, I answer up to 100 questions about processes and protocols to enter information into dental software. In my 30 years of helping practices, I’ve visited thousands and found the same practice-management software being used thousands of different ways. How does that affect the outcome of what you get out of it? Well, thousands of different ways.
When I created the StatCk periodontal protocol, I was looking for a way to bring consistency to what happens in the data gathering of periodontal charting so we do a comprehensive periodontal evaluation. We divide the mouth into four sections — our friends in the periodontal office tend to divide it into sextants — and then we give those areas a score like stage one, gingivitis; stage two, slight, chronic periodontitis; stage three, moderate, chronic periodontitis; stage four, severe, chronic periodontitis; and stage five, aggressive periodontitis.
These have served the field very well, but isn’t there an easier way to communicate this to our patients in a consistent way? Something as simple as the ABCs? Well, how about this: A or asymptomatic, B or generalized bleeding, C or subgingival calculus, D or depth and/or disease, and F or failing substructure.
Imagine being able to have all of the providers in the office on the same page as to the classification based on the clinical judgment of the clinical team. And imagine, based on these types, having a billing and submission protocol that is consistent with these classification.
Consistency. Imagine it.
Share this information with your crew, and if you have any questions about it, visit my webpage at www.thecrewprocess.com\hygiene and look for StatCk. Thank you.
Michelle Strange: We hope you enjoyed this week’s TIPisode. Be sure to reach out to our guest experts and let them know how helpful their tips were. Follow A Tale of Two Hygienists on Facebook, Instagram, and head over to ataleoftwohygienists.com and subscribe to our newsletter. You can also email us at firstname.lastname@example.org, and keep listening for more awesome content from your unofficial dental hygiene podcast.