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Top 5 ways to use your patients behavior to help them own their disease with Janiece Ervin, RDH

November 5, 2020 by admin Leave a Comment

This week on your Dental Top 5 Podcast, your host Amanda Hill is talking with Janiece Ervin, RDH about the Top 5 ways to use your patients behavior to help them own their disease!

 

Episode Highlights

  • Approachability
  • Establishing rapport
  • Knowledge
  • Influence
  • Acceptance

Quotes

 

“If you don’t understand how you communicate, you’re not going to be good at communicating with your patients.”

 

“Building rapport is a fundamental aspect of communication.”

 

“Make sure they know the steps that are being done throughout the appointment.”

 

“In hygiene we are selling health, we are selling the idea that if you do these things for yourself, you will be healthy orally and systemically.”

 

“When they leave they need to know they have a disease, something is diseased in their mouth.”

 

“When you start the appointment with the focus of health, their mindset is already there.”

 

Links

 

[email protected]

 

More Your Dental Top 5 Episodes: https://www.ataleoftwohygienists.com/dentaltop5/

 

The Dental Podcast Network Channel One homepage:

http://dentalpodcastnetworkchannelone.otcpn.libsynpro.com/

The Dental Podcast Network Channel Two homepage:

https://podcasts.apple.com/us/podcast/the-dental-podcast-networks-channel-two/id1478530429

Amanda’s email:

[email protected]

All DPN Episodes,  Dental Podcast Network,  DPN Channel 1,  Your Dental Top 5 Amanda Hill,  Amanda Hill RDH,  communication,  dental communication,  dental hygiene,  dental podcast,  Dental Podcast Network,  Dental Podcast Network Channel 1,  dental podcasts,  DPN,  Janiece Ervin,  oral health,  patient behavior,  rapport,  RDH,  treatment acceptance,  Your Dental Top 5,  Your Dental Top 5 Podcast

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